Home Repairs - Advice & Support

If you are aged 65 and over, or a vulnerable disabled person, the Agency provides free advice and support to help you secure necessary home repairs.

The Agency will:

• Visit you at your home to discuss your needs;
• Help you decide on what work should be carried out and advise on the appointment of architects, engineers and other professionals, as necessary;
• Help you secure estimates from reliable contractors;
• Give advice on any local authority grants that may be available to fund the works and assist with the completion of forms or other paperwork;
• Help access other sources of funding, whenever possible, including benevolent funding and home insulation schemes via Utility Companies and the Eaga Partnership, Home Energy Efficiency Scheme;
• Refer you to other agencies providing housing, repair and community care services, wherever appropriate;
• Liaise with other organizations such as Benefits Agency, Housing Benefits, Social Services, Housing Department, Utilities, and Insurance Companies, as required, on your behalf;
• Provide you with personal support and encouragement as you prepare for and deal with the disruption that may be caused by building work;
• Help with the supervision of the work itself;
• Help you cope with any other problems that may arise during the works or following completion.

No Obligation

Care and Repair is here to help you through every part of the process, offering advice support and assistance that you are free to accept or reject.

However, you will at no time be under any obligation to go ahead with any works if you are not sure. The final decision will be yours.